We believe in the transformative power of knowledge.
It's ingrained in our ethos to nurture learning, growth, and discovery. That's why we're excited to offer our Free Resource Library—
A treasury of valuable content designed to enrich your educational journey.
Resource Library
Full Books
A comprehensive tutorial for teaching design.
Learn to tell stories to your team—and watch them gain understanding and empathy with your customers.
Read about the trials and tribulations of exiting a services company.
Lectures and Presentations
A guide on how to recruit participants for qualitative research.
How to write a discussion guide for research.
A method for taking contextual research, identifying core insights and scaffolds, and translating those into actionable design criteria.
An overview of different forms of research used by designers.
How to gather data about private or personal activities.
How to leverage in-context research to build empathy and understanding.
How to collaborate effectively and head off failure.
An end-to-end course visualization to help students track their progress.
Strategies for helping students manage the chaos of unstructured work.
Reminders to help students think of the design studio as a special place.
How to design activities to support a creative workshop.
How to facilitate workshops and groups.
A guide on how to present, focusing on content, style, and audience.
How to write a summary of a creative working session.
How to manage a challenging creative workshop.
How to run a creative session with breakout groups.
A guide on a formal process for delivering and receiving criticism in order to improve the quality of design iterations.
How to write problem statements.
How to draw storyboards.
How to write ability-statements, in order to identify product capabilities.
A tutorial about how to create a framework for evaluating ideas and downselecting to a smaller set.
A presentation on how to create a Feature Brief, and an example of Job Genie.
A presentation on the core parts of product management, and supporting Projects.
How to succinctly describe and present value.
How to structure the sequence of value delivery.
How to examine a service through various levels of detail.
How to visualize experiences, over time.
How to move from research themes to insights that guide innovation.
How to begin translating research data into meaningful insights.
A presentation on how to leverage lateral thinking in order to come up with lots and lots of ideas.
How to perform an evaluation of an interface guided by best practices.
How to evaluate the usability of an interface for novice users.
How to identify usability problems quickly and efficiently.
